To request a callback click here To request a quote click here

Terms and Conditions - Page 1 of 2

1. DEFINITIONS
in these conditions: -
(i) "The Company" means Custom Card-IBS the trading operation of Custom Card Services International Ltd.
(ii) "Goods" shall include any item, or any services to be provided by the Company.
(iii) "Order " means the Purchase Order in respect of the Goods or any part of them.
(iv) "The Purchaser" means the person, firm or company described in the Order or to whom the Goods are to be supplied.
2. VALIDITY
Orders placed with the Company shall not be binding on the Company until accepted in writing by the Company. Any quotation made by the Company shall be valid for 30 days from the date thereof, but shall be subject to alteration or withdrawal without notice at any time prior to written acceptance by the Company of an order arising from it.
3. APPLICATION
(I) Except only where expressly agreed otherwise in writing duly signed on behalf of the Company by a person properly authorised, these General conditions of Contract together with any quotation an any Special Conditions specified by the Company in writing duly signed as aforesaid shall apply to the Order to the exclusion of all other conditions and shall not be modified or altered in any way. Any conditions included or referred to in the document placing the Order or accepting the Company's quotation shall be deemed not accepted by the Company and to have no effect unless specific reference is made to such conditions in the Company's written acceptance of the Order and unless the Company specifically agrees to them.
(ii) If any such Special Conditions shall conflict with these General Conditions of Contract, then such Special Conditions shall prevail.
4. PRICING
(I) All prices quoted are ex-works and exclude the costs of packaging and carriage and all taxes (including Value Added Tax ), duties or charges imposed or payable in respect of the Goods sold hereunder, all of which shall be borne by the Purchaser.
(ii) The Company reserves the right to alter prices specified in a quotation or order binding upon the Company pursuant to Conditions 2 above where there has been an increase in the costs properly attributable to the execution of the Order or, in the case of Goods (or any part thereof) which are imported, to reflect any change in exchange rate taking place after the date in which the quotation or order becomes binding upon the Company as aforesaid. NO such alteration shall entitle the Purchaser to vary or rescind the order.
5. TERMS OF PAYMENT
(I) In UK: Net cash due within 30 days of the date of the invoice, unless otherwise stated. Export: On delivery by sight draft or as otherwise stated.
(ii) Where deliveries are made by instalments, payments for each consignment shall be made in accordance with the preceding paragraph, and failure to pay for any consignment shall entitle the Company to suspend further deliveries or to rescind the order without incurring any liability whatsoever to the Purchaser and without prejudice to any other right of the Company.
(iii) The Company shall be entitled to charge the Purchaser with interest at a rate equivalent to 2% per annum above the base rate for the time being of Lloyds Bank Limited in all payments under the order which are overdue.
(iv) Not withstanding delivery title to the Goods shall remain vested in the Company until the full purchase price of all the Goods the subject of the order has been paid to the Company.
6. DESPATCH
(I) Delivery dates quoted by the Company, although given in good faith, are estimates only and shall not be binding upon the Company. The Company reserves the right to vary the dates quoted for delivery or shipment and shall not be liable for any loss, damage or other expense, which the Purchaser or any other party may suffer by reason of such variation.
(ii) Unless otherwise agreed in writing, all Goods are sold ex-works and are to be collected from the Company's premises. If the Company shall arrange delivery of the Goods for the Purchaser it shall be the Purchaser's expense and the Company shall not be responsible for any loss of damage to the Goods in transit.
(iii) Risk in the Goods sold hereunder shall pass at the point of delivery specified by the Company.
(iv) The Company shall not be required to give notice relating to insurance pursuant to Section 32(3) of the Sale of goods Act 1893.
(v) The Purchaser will accept delivery of excess or deficiency of up to 10% of the quantity of plastic cards ordered but will pay for the quantity of cards actually delivered.
7. LIABILITIES
(I) If no specific warranty applicable to the particular class of goods concerned is given with the Goods then the following warranty shall apply thereto: - If within 90 days after delivery of the Goods, or in the case of plastic cards (with or without magnetic) within 30days after delivery, any defect in the Goods or plastic cards shall be revealed or arise under normal use attributable to faulty design, materials or workmanship, the Company shall remedy the defect at its own expense either by repair or at the Company's option, by replacement PROVIDED THAT the Purchaser shall give the Company prompt written notice of any such defect when such defect is revealed and the Purchaser returns such Goods to the Company's premises at the Purchaser's risk and expense. This warranty shall apply to Goods so replaced or repaired and shall be effective from the date of such replacement or repair.
(ii) All others statements, warranties and conditions, whether express or implied, statutory or otherwise (other than with respect to the Company's title to the goods) are hereby excluded.
(iii) When proofs relating to plastic cards (with or without magnetics) have been accepted by the Purchaser, the Company will not be liable for any defect in plastic cards resulting from any error in or omission from such proofs. The Purchaser's approval of the proof indicated his acceptance of all design features and in the case of machine proofs - acceptance of the performance characteristics of the card. Any amendment to or cancellation of an order after proof approval renders the purchaser liable for any costs thus far incurred.
(v) The foregoing represents the Company's entire liability under the order and, saves with respect to any claim which may be made against the Company pursuant to paragraph (v) of this Condition, the Company shall not be liable in any event for consequential or indirect loss or damage how so ever arising from order, including but not by way of limitation loss or damage from illegal or improper use of the Goods.
» page 2